---
title: "Two-Factor Authentication (2FA) Setup"
slug: "two-factor-authentication-2fa-setup"
updated: 2026-04-20T12:27:16Z
published: 2026-04-20T12:27:16Z
canonical: "support.govdash.com/two-factor-authentication-2fa-setup"
stale: true
---

> ## Documentation Index
> Fetch the complete documentation index at: https://support.govdash.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Two-Factor Authentication (2FA) Setup

> [!CAUTION]
> Important Information for Administrators
> 
> Your GovDash team authentication settings must include **GovDash Authentication** in order for users to be able to sign in with 2FA. You can configure your authentication settings in the [Authentication settings](https://dashboard.govdash.us/settings/authentication) in GovDash.
> 
> 
> 
> ![](https://cdn.us.document360.io/104c3542-bffe-46a6-901f-aa7a848851a4/Images/Documentation/image-UZMUOGUW.png)

## Setup

To setup two-factor authentication on your account, navigate to the [Security settings page](https://dashboard.govdash.us/settings/security).

1. Select **Enable 2FA** to generate your unique code/QR code
2. Enter/Scan the QR code within your preferred authenticator app (Microsoft Authenticator, Google Authenticator, Authy, 1Password, etc.) and **not your device’s camera app**.
3. Complete the registration within your authenticator app and enter the 6-digit code provided in your authenticator app to complete registration within GovDash.
4. GovDash will provide you with a recovery code. This code can be used to remove your authenticator from your account in the event that you lose your authenticator.
  1. **Please be sure to record this recovery code and keep it safely within your records**.
  2. You may regenerate a new recovery code at any time using the **Regenerate recovery code** button within Security settings, but this requires you to enter a code from your authenticator to generate a new one.

![](https://cdn.us.document360.io/104c3542-bffe-46a6-901f-aa7a848851a4/Images/Documentation/image(929).png)

> [!NOTE]
> Why use two-factor authentication?
> 
> Two-factor authentication adds an additional layer of security by requiring a time-based code from your authenticator app in addition to your login token. This helps protect your account even if your login token is compromised.

---

## Logging in with 2FA

To login with 2FA:

1. First, enter your email address at the [login prompt](https://dashboard.govdash.us/login).
2. Enter your emailed one-time passcode.
3. Next, enter your 6-digit code from your authenticator.

---

## Recovering/Disabling Your Authenticator

### Using Your Recovery Code

If you’ve lost access to your authenticator, you can disable it using your recovery code from the login process using the **Lost access to your authenticator?** option. This will request your recovery code, which will disable and remove 2FA from your account.

![](https://cdn.us.document360.io/104c3542-bffe-46a6-901f-aa7a848851a4/Images/Documentation/image(930).png)

### Using Your Authenticator

To disable 2FA on your account using your authenticator, simply click **Disable** in the [Security settings](https://dashboard.govdash.us/settings/security), enter your 6-digit authenticator code, and your authenticator will be successfully removed from your account.

![](https://cdn.us.document360.io/104c3542-bffe-46a6-901f-aa7a848851a4/Images/Documentation/image(931).png)

> [!WARNING]
> Need Assistance?
> 
> If you’re having issues setting up or recovering your account/disabling your authenticator, please reach out to us at support@govdash.com for assistance.