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At GovDash, our mission is clear: to empower businesses in the government contracting space to identify, pursue, and win more opportunities. We achieve this by combining cutting-edge technology with deep industry insights to streamline your business development process.
How GovDash is Connected
GovDash supports the entire business development lifecycle, and each step of this lifecycle informs the next, ensuring your data and insights are never going to waste.
Capabilities-backed Opportunity Identification: Our platform is designed to help you discover relevant opportunities based on your uploaded contracts and capabilities quickly and efficiently, ensuring you never miss out on a potential bid.
Pipeline and Capture Management: You can track and manage your opportunities from identification to capture with our intuitive pipeline management tools, ensuring that you stay on top of every deal. GovDash automates capability matrices by using your uploaded contracts and capabilities, providing you with deep insights based on your data.
Capture Informs Proposals: GovDash leverages the information gathered by your capture teams, SMEs, and solutioning teams when transitioning the opportunity to our Proposal Cloud when generating your proposal, ensuring that your insights and strategy shine.
Seamless Proposal Development: GovDash simplifies the proposal development process through our Proposal Cloud and Word Assistant features, allowing your team to focus on crafting compelling content rather than getting bogged down by administrative tasks.
A Personalized Assistant: With Dash, your GovDash AI Assistant, you have access to deep insights into your data, document creation, web search, document analysis, and more at your fingertips. Dash is always by your side, ready to assist, and serves as the center piece to the GovDash experience. Dash has full access to your opportunities, capabilities, and uploaded data to give you a competitive edge at a moment’s notice.
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GovDash Onboarding Essentials Process Overview
GovDash Onboarding Essentials is a structured, two session process designed to ensure successful adoption across capture, proposal, and contract workflows. This onboarding track includes setup and foundational training in order for you to quickly hit the ground running with GovDash. You will be set up for success to see immediate returns on your investment! You will also be connected with your ongoing Success Manager, who is committed to your success using GovDash and will be your main point of contact.
Session 1: Account Setup and Planning Session (30 Minutes)
Recommended Participants: Champions from Proposals, Capture/BD, Contracts, Leadership, and IT
Overview: In this session, we’ll walk through setting up your team, providing you resources for available integrations, making sure your designated champions are added to the platform. You’ll be connected with our Help Center and Help Desk resources, and we’ll align on your goals for using GovDash. Lastly, we’ll wrap up by sending a session summary and your training session calendar invite.
Session 2: GovDash 101 (90 Minutes)
Recommended Participants: All onboarding participants
Overview: This session provides your team with an overview of GovDash and its role as a complete operating system for managing the full government contracting lifecycle. We'll provide you with an overview of the individual Clouds in GovDash, highlight how accurate past performance and data fuels success across other areas of the platform, and how your data seamlessly connects with Capture, Proposal, and Dash. We’ll also highlight the power of the Word Assistant and how it empowers your team’s color review processes. Finally, you will be connected with your ongoing Success Manager, who will be your main point of contact!
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Our Ongoing Support Commitment
At GovDash, we’re committed to providing you with all the resources you need to succeed. Whether you’re looking for detailed guides, step-by-step instructions, or personalized support, we’ve got you covered. Here are the key ways to access help and connect with our team.
GovDash Help Center: Explore our Help Center for detailed guides and support articles.
Guided Tours: Take advantage of our guided tours to walk you through different features.
GovDash Video Library: Watch videos that provide step-by-step instructions and best practices.
Contact Us: Reach out directly using the Get Help button in the top right of GovDash and select Contact Us to reach a member of our support team, by emailing [email protected], or connect with your onboarding specialist for assistance.
Questions? We’re here for you!
If you have any questions about our onboarding processes, please reach out to your onboarding specialist, or our support team at [email protected]
FAQ
Can I schedule additional meetings outside of our regular onboarding sessions?
We can support additional meetings after your onboarding sessions if your team needs extra guidance. However, for the fastest response to your needs, we recommend using our:
Help Center
In-app support chat via Get Help → Contact Us
Keep in mind that our Onboarding Specialists are often in sessions with other customers and may not be immediately available via email. The in-app chat is monitored continuously during business hours and is the quickest way to get a response. Our support representatives respond within minutes!
Our goal is to ensure nothing falls through the cracks. Your dedicated Onboarding Specialist acts as a liaison between your team and our engineers, making sure your needs are addressed quickly and thoroughly.
I have a great idea for the platform! How can I share it with the GovDash team?
We love hearing your ideas! The best way to submit feedback or feature requests is through our:
Support chat via Get Help → Contact Us
Support email: [email protected]
Your suggestions will go directly to our support team, who communicate closely with our engineers. This process helps us track feature requests and notify you once updates are implemented. Your input is crucial in shaping the future of GovDash!
Can I start uploading data before our onboarding sessions are complete?
While you’re free to begin exploring the platform on your own, we recommend waiting until after your kick-off onboarding session before uploading data.
Why? Because data is the foundation of your success in GovDash. Uploading too early (before you understand how GovDash structures and uses data) can lead to issues that require starting from scratch later. We want to avoid unnecessary clean-up and set you up for long-term success.
Healthy data in means healthy results out!